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Frequently asked Questions

Please click a question to see the related answer expanded.

To download a PDF user guide click here or to watch our video demonstration click here.

We suggest you visit our videos page for techniques on to use specific products or visit the product details page of the item you have a question about

Heartfelt Creations dies are thin metal dies and may be used with most manual die-cutting machines. For a list of compatible machines and instructions download the compatibility chart by clicking the link below.
Compatibility and User Guide

For our current shipping rates click here.

Customers with a US address may pickup at our office by selecting Customer Pickup as the shipping option.
Our address is 2147 Eisenhower Dr N Goshen, IN 46526